Reports to:    Program Manager  

Term:                 40hr per week – permanent  

Hours:               8:00-4:00pm, some evening and weekend hours required 

                        (flexibility required) 

Pursuant to Section 24 of the Ontario Human Rights Code (the Code), this position will give preference to applicants who identify as a member of an Indigenous community (First Nations, Métis and Inuit peoples). Candidates from this designated group are invited to self-identify in their cover letter, in a transparent manner, as part of the application process. 

Niwasa Kendaaswin Teg is a multi-service non-profit organization.   

Mission: to provide services and support to Indigenous peoples across the life cycle that a rooted in culture and language.  Vision: Indigeneity, strong cultural identity, and healthy families. 

Position Summary

The Program Support position provides a wide range of logistical and operational assistance across all programs. The candidate must be flexible with work assignments, as the location and nature of work may vary daily or weekly depending on program needs in Hamilton, Brantford, and surrounding communities.

Key Responsibilities

  • Support setup and takedown for programs and events (e.g., tables, chairs, equipment)
  • Deliver program materials between sites in Hamilton and Brantford
  • Perform yard maintenance, including lawn care and snow removal
  • Assist with general cleaning duties: sanitizing, laundry, vehicle cleaning, and appliance sanitation (e.g., fridges, freezers)
  • Load/unload skids from trucks, stock shelves, and bag items
  • Act as a bus monitor during staff absences
  • Attend professional development sessions and all staff/team meetings
  • Inform supervisor of repairs or replacements required to maintain safety and security standards
  • Adhere to all organizational policies and relevant legislation
  • Complete and submit all required reports monthly
  • Accurately punch in/out daily using the timekeeping system
  • Perform other duties as assigned by the Manager
  • Work flexible shifts, including evenings and weekends, as needed

Job Competencies

  • Strong relationship management and communication skills
  • Knowledge of the historical and intergenerational trauma affecting Indigenous peoples
  • Understanding of challenges facing the urban Indigenous community
  • Experience working in community settings with Indigenous children, youth, and families (an asset)
  • High level of self-awareness, wellness, and participation in self-care
  • Integrity, confidentiality, and accountability
  • Strong analytical, planning, and problem-solving abilities
  • Skilled in conflict resolution, diplomacy, and people management
  • Proficient verbal and written communication
  • Basic knowledge of MS Office (Word, Excel, PowerPoint) or willingness to learn

Core Competencies:

  • Accountability
  • Communication
  • Problem Solving
  • Ethics and Integrity
  • Professional Boundaries

Working Conditions

  • Work takes place in various indoor/outdoor environments, often in all weather conditions
  • Physical duties include standing, lifting, pushing, pulling, and driving
  • Potential exposure to infectious waste, diseases, and other health risks
  • Frequent interaction with children, families, staff, visitors, and external agencies
  • Local travel required regularly; extended travel may occasionally be necessary

Qualifications

  • Valid Food Handler’s Certificate
  • Valid First Aid and CPR Certification
  • Valid Driver’s License and reliable daily access to a personal vehicle
  • Medical Clearance
  • Understanding of First Nations histories and realities
  • Ability to push, pull, and lift up to 50 lbs daily
  • Successful completion of a Vulnerable Sector Screening

To Apply 

Please submit your resume, cover letter, and references to office@niwasa.ca, All jobs will remain posted until the position has been filled. Be sure to highlight relevant experience and why you are passionate about supporting our mission.

Pursuant to Section 24 of the Ontario Human Rights Code (the Code), this position will give preference to applicants who identify as a member of an Indigenous community (First Nations, Métis and Inuit peoples). Candidates from this group are invited to self-identify in their cover letter, transparently, as part of the application process.